Friday, January 13, 2017

What use is technology if we do not know to use it? – Administrators

I remember as if it were today, my professor of financial mathematics by saying: “you have a plane on hand and want to ride jegue”.

He was referring to the financial calculator we used. In between the lines he wanted to say: “you don’t know how to use almost anything that this calculator is able to do.”

some time Ago there is a technology very useful is to make payments via NFC.

In summary, you can use your mobile phone to pay bills, just by approaching the smartphone to the card machine. The billing happens on your debit or credit card. This also has the name of “contactless”, or without contact.

Today there are even bracelets that make this type of payment.

you May have seen on the machines of the card a label with a kind of signal, indicating that the equipment receive payments for the approximation.

Only that to date, 100% of retailers that I visited and tried to make a payment by using the technology, they did not know it existed. Already let you buy more at once because the only thing that he had in his pocket was the smartphone, and the store had not how to receive.

To make matters worse, I have seen numerous machines with the technology installed and turned off, or depending on some bureaucratic process to work.

When I talk to the guy at the shop that he has to call the customer service of the company, it is as if I speak: “give up.”

I Think that there is no customer service there.

Anyway, this is just an example of underutilization of a technology that serves to question: will be that around us there are more things available that would facilitate our lives and that we are ignoring?

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