Tiago Paiva and Cristina Fonseca, the founders of TalkDesk, startup which develops software call center , were chosen by the magazine American Forbes to join this year’s list of 30 international entrepreneurs under 30 who have excelled in the field of technology.
Forbes consider the TalkDesk “one of the startup the fastest growing in Silicon Valley”, stressing that the company, established in 2011, raised over $ 24 million (Euro 22 million) investments during 2015 groups like Salesforce Ventures, DFJ, Storm Ventures and 500startups.
James Paiva, 29, and Cristina Fonseca, 28, founded the TalkDesk in Portugal but was in Mountain View, California, who created the address of the headquarters, on the grounds that there the range of potential customers would be higher. The purpose of the double has been helping companies to have a software that would allow creating a call center in a simple way, or in five minutes as promote in your site .
Over the past four years, the duo and their team, which currently has close to 150 people between the US headquarters and offices in Lisbon and representation in other countries had steady growth, in June and October 2015 announced that he had received investments of US $ 13.4 million (EUR 12.3 million) and six million dollars (5.5 million euros), respectively.
With customers like Uniplaces, Dropbox, Box or Doordash, the startup develop software that allows companies an overview of its customers with access to their profile and previous interactions so attending a call. As explained Cristina Fonseca to Techcrunch December, the company “can see all about the customer when the customer you are calling.”
According to her, the next idea for TalkDesk is to go beyond telephone service and expand their services to chat , e-mail and video, while a “modern solution that solves a problem for today’s companies.”
A year ago, Forbes included other Portuguese on their roster. The footballer Cristiano Ronaldo, the artist Alexandre Farto, best known for Vhils, and researcher Maria Pereira were on the annual list of “30 under 30″ magazine that identified 30 young people under 30 years the most successful in the world, 20 categories, a total of 600 names of various nationalities.
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