What technology is key to improving the management and business operations in all industries, there remains no doubt. However, a “but” still hangs over many purchasing decisions in this area:. The cost
It is true that systems and technological equipment may require considerable investments, yes. It is also remarkable the improvements that this apparatus brings to the business: in fact, a Alberdeen Research consultancy research shows that companies that use a management software (ERP) are 73% more productive than those that do not, and have reduced 18% in operating costs and 16% in administrative costs.
you TNS Research indicates that companies from 11 countries investing in technology, including systems, mobility, big data and cloud computing, grow up 53% more revenue than others. Gartner, in turn, supports the business scan as inevitable and states that the effort to produce more with less technological resources can stop the advance of companies
Another study, entitled The Era I Enterprise:. Ready for Anything, shows that, in the opinion of 300 executives from 10 industry verticals, iT facilitates interaction with the consumer and enhances the work, improving productivity, competitiveness and increasing revenue generation.
There are few proven examples of the effectiveness of the technology applied to business operations. To improve the analysis, let us focus on only the management systems. For a company, the evaluation of buying an ERP should start by questioning how much do not have it, which is to ask how much it costs not have control over all processes, from the back office to the point of sale, through all departments , documents, procedures and people.
what is the cost of not automating tasks that can be perfectly executed by software, providing human resources for strategic actions? How much is spent to not have control over operational processes, bearing errors and rework? What the loss by not having to hand clear data for assertive management of all areas of the business
The purchase of an ERP is a cost, but the option not to have this type of system – or buy the cheapest – also not free. A management software for automating processes that generate accurate management information to assist in organizational effectiveness, solve alone the complexity of tax rules, reducing failures and the tax risk, and is easy to use, enhancing the productivity of all departments, has direct relationship with competitiveness gains
the opposite is also true:. a management system that fails to control access, data integration and process automation increases operator error, raises rates rework and requires the availability of more people with more experience. In short, it increases the costs and reduces the efficiency of the staff, which may result in delivery of unsatisfactory products or services.
Benefits such as customer satisfaction, fiscal security, operational efficiency, management of quality information, competitiveness gains are immeasurable. But the cost of not having it all is making wrong decision, loss of sales, the drop in revenue, and that’s what can be put on the tip of pencil – and will not be cheap.
Investing in technology is to qualify and enhance the business. Not investing is taking risks that can cost money, time and efforts. Balancing the equation is choosing the correct investment, it will not be expensive nor cheap:. Will be accurate
* Robinson Klein is CEO of Cigam
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